Help Centre

The Crabtree Property Management Help Centre is your online resource for useful information, such as latest updates to Health & Safety regulations, service charge details and guidelines aimed to keep you and your property safe, clean and compliant.

Need to get in touch with us?

  • If you need to contact us during normal office opening hours 9am-5.15pm the general office number is 020 8371 7070
  • Or email:
  • Emergencies: If you need to contact us out of our normal office opening hours, call our 24/7 emergency number 020 3370 9405

Customer service queries or feedback: 
Crabtree Property Management is keen to continuously develop to the needs of our customers and we are happy to listen to your feedback and suggestions of how we can improve. To deliver a service that will meet your expectations we need to know about your experiences, in turn, this will help us become a more responsive company. Please email with your feedback and our Customer Experience Manager will respond within 72 hours. Please make sure that you detail your property reference and leave either a contact email or phone number that we can get hold of you on.

Need your resident or home owner handbook?

These resources and guides contain everything you need to know about your property, your rights and regulations, details about service charges, maintenance and repairs and more!