As part of a wider group, Crabtree has internal resources that cover administrative functions such as finances. Our financial services include the preparation of budgets, organising billing and the collection of service charges from service charge property. We also advise on insurance policies and claims, and our property services system maintains up to date records of all transactions made.
The collection of service charges is of course the cornerstone of our role as a service charge management company. Without the payment of service charges, there are no funds to deliver the services on a development. Our service charge team are highly experienced in the management of service charges from ensuring that service charge demands are sent out well in advance of the due date, to a robust but pragmatic credit control process for overdue accounts.
Crabtree uses an industry recognised software system that supports both financial and property management operations. Regular reports for the client can be configured to reflect precisely the information the client requires. All reports are bespoke to each client.
Clearly, a vital part of ensuring strong financial management and the accuracy of the reports is strict cost control monitoring and correct allocation of expenditure. This begins with our internal procurement process which provides management oversight over obtaining quotes, instructing works and authorising invoices within set financial levels. The Property Management teams are responsible for monitoring these aspects to ensure the money we are entrusted with is used efficiently.