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The Crabtree Senior Property Management Team

Phil Cummings

Phil Cummings
Group Head of Client Accounts

Graham Oliphant

Graham Oliphant
Fire and Building Safety Manager

Jane Turner

Jane Turner
Customer Experience Manager

Rob Chapman

Rob Chapman
Head of Legal

Kelly Banks

Kelly Banks
Training Manager

Lorna Kassoul

Lorna Kassoul
Head of Systems and Projects

Dianne Rowlands

Dianne Rowlands
Group HR Manager

Tom Pickering

Tom Pickering
Associate Director - Business Development

Hilton Gray

Hilton Gray

Director of Property Management


A driven, team-focused Senior Manager with 11 years’ experience in the Property and Built Environment Sector. Hilton Gray is MIRPM and AssocRICS qualified, with a proven ability to achieve performance-based targets, to build, sustain and support successful teams and client relationships. Hilton has experience across both the private investor, development, and leasehold sectors.  


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Ben Falconer

Ben Falconer FCCA

Financial Controller


Ben heads up the corporate accounting team which handles the financial affairs of the company. Ben has over 20 years of experience and is also a Fellow of the Association of Chartered Certified Accountants.


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Steve Harris

Steve Harris AIRMIC

Head of Insurance and Claims


Steve has been working in the insurance industry for over 30 years. He is an associate of the Institute of Risk Management and a member of AIRMIC. He brings a wealth of experience to the company with detailed knowledge of the property insurance market.


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Abbi Seaden

Abbi Seaden MIRPM

Operations Manager


Abbi has been in the property management industry for the last six years, after working for a major housing association in their repairs and maintenance department dealing with all levels of residential block management from small RMC’s/RTM’s to large freehold clients and developers. She is MIRPM qualified and has been involved in training property managers to achieve their IRPM accreditations.

Abbi oversees the running of the property management department with Hilton Gray and strives for empowering the property management teams with new processes and procedures, improving our focused customer journey.


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Fexco Property Services support teams

Fexco Property Services support teams

Nationwide


Teams of experts and professionals across HR, health and safety, M&E, utilities, surveying, insurance, compliance and marketing are also based within each of the group companies. They provide dedicated support to teams across the group, enabling our customer and client-facing teams to focus on the needs of thousands of home owners across the UK.


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Phil Cummings

Phil Cummings

Group Head of Client Accounts

Graham Oliphant

Graham Oliphant

Fire and Building Safety Manager

Jane Turner

Jane Turner

Customer Experience Manager

Rob Chapman

Rob Chapman

Head of Legal

Kelly Banks

Kelly Banks

Training Manager

Lorna Kassoul

Lorna Kassoul

Head of Systems and Projects

Dianne Rowlands

Dianne Rowlands

Group HR Manager

Tom Pickering

Tom Pickering

Associate Director - Business Development