Crabtree PM employees attended a simulated major loss exercise on Thursday 12th March.
The event was organised by Midway Insurance Services and saw the Crabtree team joined by property owners, insurers and loss adjusters and demonstrated disaster recovery scenarios in an effort to ensure best practice in a given emergency situation.
The event emphasised the importance of good communication and understanding of the insurance policy. Steve Harris, Crabtree Group Insurance Controller, said “The major loss simulation highlighted the need to communicate effectively and take time to ensure all stakeholders – lessees, tenants and freeholders – understand what is covered under the buildings insurance policy in the aftermath of a disaster.”
Magda Sztukowska, Property Manager, said “The major loss simulation certainly provided some food for thought for all parties. It emphasised the importance of the on-site presence during the major disaster, management of the residents and lessees expectations and the good communication.”